Shipping Information

How much does shipping cost?

We are happy to offer 100% Free Standard Shipping on all orders worldwide. No minimum purchase is required.

How long will it take to receive my order?

We work with global fulfillment partners to bring you the best gear at the best prices.

Processing Time: 1-3 business days.

Estimated Delivery: 7-15 business days.

Can I track my package?

Yes! Once your order is shipped, you will receive an email with a tracking number and a link to track your package's journey in real-time.

Customs & Duties:

For most countries, you won't need to pay extra customs fees. However, any import duties or taxes charged by your local government are the responsibility of the recipient.

Return & Refund Policy

Our 10-Day Guarantee

We want you to be completely satisfied with your AeroFocus purchase. If you’re not happy with your item, we offer a 10-day return window starting from the day you receive your package.

How to start a return:

1. Contact our support team at [yangzhiguangdi@gmail.com] within 10 days of delivery.

2. Provide your order number and a brief reason for the return.

3. Our team will provide you with the return instructions.

Return Eligibility:

To be eligible for a refund, the item must be:

1. Unused, unworn, and in the same condition as received.

2. In its original packaging with all tags and accessories included.

Refunds:

Once we receive and inspect your return, we will notify you and process your refund automatically to your original payment method within 3-5 business days.

Please note: Customers are responsible for the return shipping costs unless the item arrived damaged or defective.